Shipping of products are used with trackable EMS Speed Post operated by Hong Kong Post Office for local delivery & Fedex International for overseas delivery. Trackable shipping number will be sent through email as soon as product has been shipped to follow up shipping status at your end.
ZEC do not charge taxes on goods shipped, however, if your respective country customs requires to pay local taxes, if required, it should be settled in accordance with your country rules & regulations.
ZEC is not responsible for local taxes claims from destination country.
Any products returned by destination country to country of origin (sender i.e. ZEC) due to unpaid local clearance tax at destination country can only get refund after deductions of all shipping cost involved.